Privacy Policy

Last Updated: 22.11.24

At DineGo , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.DineGo.com], make a reservation, place an order, or engage with our services in other ways. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information when you interact with our website. This includes personal information, such as your name, email address, phone number, billing and shipping address, and payment details when you make a reservation, order food, sign up for our newsletter, or contact us. Additionally, we may collect non-personal information, including your IP address, browser type, device information, and usage data (like the pages you visit and time spent on each page). We also use cookies and other tracking technologies to enhance your browsing experience (see below).

How We Use Your Information

We use the information we collect for several purposes. This includes processing and managing reservations and orders, communicating with you about your bookings or inquiries, sending promotional emails and newsletters with your consent, improving our website and services, processing payments securely, and complying with legal obligations.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze website performance. Cookies are small files stored on your device that help us understand your preferences and improve your browsing experience. You can modify your browser settings to block cookies or alert you when they are being used, but some parts of our website may not function correctly without them. We also use analytics tools like Google Analytics to monitor website traffic and improve our services.

How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and firewalls. While we strive to protect your data, please note that no online transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, managing reservations, or delivering services (e.g., delivery services). We may also disclose your information if required by law or to protect our legal rights. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We do not sell your personal information to third parties.

Your Choices and Rights

You have certain rights regarding your personal information. These rights may include accessing the personal information we hold about you, correcting or updating it, and requesting its deletion, subject to legal limitations. You can also opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR). For California residents, you may have rights under the California Consumer Privacy Act (CCPA).

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.